How AI is Revolutionizing Retail

How AI is Revolutionizing Retail

Coming out of the National Retail Federation’s Big Show, one thing is clear: Retailers and consumer brands must experiment with AI across every dimension – from the customer journey to store operations, merchandising, and supply chain. As I shared with...
Recapturing that “Tar-zhay” magic

Recapturing that “Tar-zhay” magic

With Target’s leadership transition underway, many are speculating about early moves by incoming CEO Michael Fiddelke and what it will take to reignite growth vis-a-vis rivals like Walmart, Amazon, and Costco Wholesale. I recently shared my thoughts with both...
Target reels from tariffs and DEI backlash

Target reels from tariffs and DEI backlash

Challenging quarter for Target due to boycotts, but also an increasingly stronger Walmart. As I shared with the Financial Times, the backlash against their DEI pullback is real. But it’s also important to note how Walmart has been closing the space between them...
Target elevates loyalty program to stay competitive

Target elevates loyalty program to stay competitive

Target recently announced enhanced discounts for their upcoming Circle Week to accelerate progress on its $15B growth goal and better compete with Walmart and Amazon. I shared my thoughts with The Minnesota Star Tribune’s Carson Hartzog. “Target’s new membership...