Dec 3, 2025

How AI is Revolutionizing Retail

Coming out of the National Retail Federation’s Big Show, one thing is clear: Retailers and consumer brands must experiment with AI across every dimension – from the customer journey to store operations, merchandising, and supply chain.

As I shared with Carson Hartzog of The Minnesota Star Tribune :
Every step of the way, from discovery to trial to purchase – whether online or in-store – AI is embedded into all of that.” We also discussed how AI is transforming store operations, influencing product assortment, and optimizing supply chains.

What’s Happening Now?
Retailers like Amazon, Walmart, Target, and EVEREVE are actively rolling out AI-driven solutions to:
● Improve product & fit recommendations
● Summarize reviews
● Predict demand
● Locate products
● Enhance customer service
In many ways, technology is enabling retailers to bring the best of online into physical retail.

Your turn:
Where are you experimenting with AI today?
Or if not—what’s holding you back?

Let’s connect to identify, prioritize, and drive your AI transformation agenda!

Read the full article here → https://lnkd.in/gyt8M3NG

Toopan Bagchi
Founder & Managing Director

Toopan is a strategy, innovation, and transformation leader with 20 years of global experience driving results.
In addition to leading Starship Advisors, Toopan serves as an Associate Director of the Carlson Consulting Enterprise at the University of Minnesota.

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